Consultation Doc p1

Newquay Business Improvement District (BID) has this week launched its second consultation with local businesses to discuss its upcoming renewal process, due to go to ballot this December, 2015. If successful, the new term will succeed the current BID stretch which is due to finish on March 31st 2015. The written consultation correspondence has been posted to all 440 businesses within the current BID area and offers a chance for them to have their say about the vital elements and support they feel the town needs, and how Newquay BID can continue to deliver this over the next five years.

Rachel Craze, Newquay BID chair member, and owner of local business, Newquay Fruit Sales, urged her business colleagues to get involved to ensure they help shape the future opportunities for their own operations and for the town in general. Rachel says: “Newquay has been on a real journey in the last five or so years and we are really seeing positive changes with regeneration, a return of families to the town, constant improvement to the town’s surroundings and a range of exciting new businesses investing here.  Newquay BID has been extremely hard at work, often behind-the-scenes, to encourage this ongoing positive development which has all happened against the backdrop of the recession and a fall in income and support from Cornwall Council.”

Rachel continues, “This is a chance for all local businesses to have their say and dictate the content of Newquay BID’s business plan for the next five years. It is so important for businesses to feed back to us, the BID Board of Directors, on what they want and how we can make sure that their money yields a return on investment for them and for the town.  We want to make sure that the next BID period encompasses plans that work for all the members and we can only do this if they come forward to tell us what they want, via the consultation document. I would urge all BID members to complete it and return it to the BID team.”

Over the last four and a half years, Newquay BID has delivered a new and exciting brand for Newquay as a coastal-cool, contemporary destination, an fulfilling programme of marketing activities, PR and publicity including a set of targeted advertising campaigns.  The BID team has also created and delivered a whole host of new events and has been a crucial financial resource and a source of support for ongoing existing events such as the Newquay Fish Festival and Newquay Carnival.

The BID has also implemented numerous street environment projects, which have successfully challenged perceptions and created local pride. The BID team has also successfully driven extra funding to the tune of £57,000 into the town.  What’s more, the BID has worked with a range of partnership organisations across the town and collectively these efforts have increased footfall and visitor numbers into the town on an annual basis since 2012 and helped attract and support a range of new businesses and investors in the resort.

The BID team is now seeking further feedback, thoughts and constructive criticism on the combination of existing projects that the BID has delivered as well as exciting new fresh projects that will benefit Newquay and improve the town’s trading environment going forward.  Most importantly, all projects that are included in the consultation have been picked by businesses during the initial consultation stage. Over 75 businesses attended the consultation via the eight workshops held across the town centre and one-to-one meetings with the BID team.

Eve Wooldridge, Newquay BID Manager said: “This second stage of consultation is crucial to the development of the business plan as it will indicate to us what Newquay businesses need and what they would like us to spend their money on. We have worked closely with all of the BID member businesses who have got involved so far to deliver a list of desirable projects that the majority believe are important to Newquay. A ‘Yes’ vote will not only secure £750,000 to spend on promoting ‘Newquay’ in the immediate future, but it will also secure additional funding via grants and match-funding opportunism, income from Cornwall Council from the BID levy due on car parks and a team that are dedicated to making Newquay a better place.”

“To get the ‘Yes’ vote we have to have a business plan that businesses believe in and we are absolutely steadfast in our wish of getting all businesses involved to make sure that the plans and projects are what those businesses need and want. If business owners have the consultation document but are unsure about anything or want to talk a project over then please give us a call and we are more than happy to pop by go through it with them individually at any time.”

Eve continues: “We have chosen to hold the voting period throughout November and December as businesses are still open and trading. Ideally we would have chosen January and February as these are much closer to the end of the first term but we are aware that lots of businesses close for this short period and we want everyone to have the chance to vote in this ballot. We did float the idea with businesses on a September ballot but from the workshops it was evident that this time of year is still very busy and businesses were worried they might miss something.”

The deadline for the consultation documents to be returned is 31st July 2015.  The data will then be analysed by a business-led steering group and the BID Board of Directors to produce a final list of projects and budgets for the new business plan. The final business plan is due out end of September 2015 and businesses will be asked to vote during the months of November/December with the ballot closing on Thursday December 10th 2015.

The consultation document can be returned to the BID office on Marcus Hill. The BID team are more than happy to come and collect them too so businesses can drop the team an email on if they want to have theirs collected.

For more information on the amazing work that Newquay BID has done during its existence, please see the website at: Please see below the list of BID Directors:

Category A

Andy Hannan – Newquay Town Council
Colin Paul – Chamber of Commerce

Category B – BID members

Andy Cole – Andy’s Café, East Street

Rachel Craze – Newquay Fruit Sales, Springfield Road
Jonathan Start – Start & Co, Cliff Road
Stephen Hawkey – Whitakers, Berry Road
Jenny Craven – Velotive, Alma Place
Peter Butterly – Sandy Lodge Hotel, Hilgrove Road
Darryl Reburn – The Headland Hotel, Headland Road
Jenny Briant – Fistral Beach, Fistral
Jon Grant – Whiskers, Gover Lane
Craig Burnett – Ocean Lodge, Tower Road

Category C – Voluntary BID members

Karen Hoyle – Get Set for Growth