Newquay Business Improvement District (BID) has just announced a series of free upskilling sessions for its member businesses covering various topics from e-marketing to hypnotherapy. The interactive group sessions are open to all Newquay BID levy paying businesses and will take place digitally throughout March 2021 to support the transition from lockdown to reopening. The first in the three-part series, titled ‘20 Marketing Ideas for Independent Retailers in Newquay’ will run on Friday March 5th at 2pm, facilitated by established training consultant, Frances Riseley.

Frances Riseley has enjoyed an extensive career in retail and for the past 30 years has committed to helping retailers improve their sales and increase their profitability. She is known for her practical, yet inspirational, training that really transforms businesses.

The unique 1.5-hour long workshop which has been organised and funded by Newquay BID, is suitable for all BID member retailers, whether currently locked down or still trading.  It is also suitable for cafes, tea rooms, hairdressers, nail bars, tattoo and piercing shops. Makers such as jewelers, artists and food producers who trade online, even without a retail premises will benefit from this session.

The objective of this Newquay BID workshop is to give independent Newquay retailers practical techniques that they can utilise to broaden awareness of their business, increase traffic to their online platforms and generally improve sales and profitability. It will also offer businesses a chance to reflect, network with likeminded businesses and develop an action plan for future success.

Frances Riseley said, “Newquay’s business landscape is so broad and there are some very talented entrepreneurs and retailers out there, many of which will have unfortunately been negatively impacted by the pandemic. I so look forward to meeting some of these businesses and working with them on this project which I believe will provide a significant boost to their morale and sales. There will be at least 20 ideas and case studies that partakers will be able to adapt and copy for their own businesses, plus they will have a chance to meet and learn from other individuals in Newquay. I want to show retailers how no investment, apart from time, is required to implement great ideas and improve your marketing capabilities.”

Carla-Marie Jones, Newquay Business Improvement District (BID) Manager, said, “We all want to see our town bounce back over the coming months so we’re keen to do all we can to support this transition from lockdown to reopening. Therefore, we decided to create this virtual upskilling series and we are really pleased to have some great talent and expertise running the workshop sessions to provide the top quality advice and tips to our member businesses. We are sure those who participate will take a lot from them and will come away with some actions they can put into practice immediately.”

Carla continued, ‘’It is so important for us to ensure Newquay businesses have year-round access to as much knowledge and development opportunities, so they can continue to shine and lead the way long into the future. We are keen to hear from you about any future topics that you believe your business would benefit from over the coming months. Please do keep talking and let us know your ideas. We really want you to benefit from these and as always, we are here to help. Keep an eye on our social media channels to see the future sessions.”

Other sessions taking place in March 2021 include:

  • Newquay Hypnotherapy’s Get some AIR on Friday 12thMarch at 2pm where participants will develop tools to help them cope with change and stress and to stay calm, confident and in control, even when under pressure. This 1.5-hour session with be carried out via Zoom by Adam Pearson of Newquay Hypnotherapy
  • Grow Your Newquay Business With Google with Marwick Marketing on Monday 22nd March at 2pm. During this 1.5-hour session, businesses will learn how to identify ways to improve their website for search engines like Google, how to find and research high-quality keywords and discover free tools to help improve their digital marketing efforts. This will be presented by CEO of Marwick Marketing, Chris Thomson via Zoom

For BID levy paying members, these upskilling sessions are exclusive for you and free of charge. If you are not a Newquay BID-member business but feel you would benefit from any of these sessions, please email to express your interest.

Member businesses that wish to sign up will need to register in advance via Eventbrite using the below links:

The first workshop will take place on Friday March 5th at 2pm via Zoom and will cover the topic of ‘20 Marketing Ideas for Independent Retailers in Newquay’. To book a place on this 1.5 hour workshop, please register via Eventbrite here: If you have any questions about this session or any of the future sessions, please email