In time for the busy summer season, Newquay Business Improvement District (BID), has worked closely with local authorities and safety groups to collate useful reporting information for its levy-paying business members. The ‘business contact listings’ guide has been designed into a colourful fold-out document, as well as a poster size list which businesses can pin up in their premises. It will act as a simple, quick reference guide throughout the season to ensure a safe and well managed town, and will help ensure Newquay maintains its year-round appeal as a key destination to live, work and visit.

The guides are currently being printed and will be available for businesses to request a delivery or collect from the BID Office at Marcus Hill over the coming weeks. More information will be circulated in email form with PDF versions and links to digital downloads, In addition to the printed guide, there will also be an online digital version which will be distributed to members via email and will also be available for download from Newquay BID’s website. This version contains hyperlinks which direct right through to the websites.

The guide, which provide a whole range of contact details for all manner of organisations and bodies to report issues is to act as a quick refer signposting. The topics range from the suitable contacts to report dog-fouling or noise nuisance to, right through to the body that deals with the reporting of more serious hate crimes or allegations of sexual abuse.

This activity falls under the fourth strand of Newquay BID’s third term business plan, ‘Business Support and Representation’. The BID endeavours to represent the interests of its members at all levels, whether that is through lobbying or providing access to business advice or signposting. The team has aimed to cover all issues that have historically been encountered, acting as a quick and easy signposting service.

Carla-Marie Jones, Newquay Business Improvement District (BID) Manager, said, “We are already seeing how busy the town is since the lockdown eased in April. In a typical summer, Newquay’s population increases from 20,000 to over 100,000. This is fantastic for our local economy, and it is wonderful to see tourists and visitors having a great time and enjoying everything Newquay has to offer. The influx of visitors can however bring some potential challenges, such as anti-social behaviour and street begging to name just a few. We have tried to pre-empt any issues that could arise in any town environment based on previous years knowledge and we know any potential problems are not exclusive to Newquay. We want to ensure businesses are prepared to resolve all difficult situations by reporting to the correct authorities. The contact guide ensures they are fully equipped with the resources they need to manage or report these in a timely manner. We hope you find this of use.”

Carla continued, “As ever, we aim to give businesses an open and approachable platform to raise emerging concerns and issues, so if any businesses do have any particular concerns or ongoing issues throughout the next few months, please contact the BID office and we will be happy to liaise with or raise any emerging trends with the appropriate agencies on your behalf. If you have any recurring issues or persistent reporting problems, please report to the team in the office and we can see how we can help. For further information, please email”

For further information on the ‘business contact listings’ guide, to request some fold outs or Newquay BID’s future work and projects, please email or visit the website at: