When completing an online form, registering for a competition, signing up to our e-mail newsletter or entering any other personal details within this website, we may collect the following information:
Full Name
Contact information including phone number, address, email address, etc.
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If there is no check box, then your data will not be used for marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us using our contact information at the bottom of this page.
When you sign up to receive our E-mail Newsletters, all data will be stored within our chosen email marketing software provided by Campaign Monitor. Please visit their website should you require information on their data protection policy: https://www.campaignmonitor.com/policies/
General website enquiries and any other data entered on to the website will be stored on the website database and are email to ourselves and may be stored on within our email client. This data may be imported to Campaign Monitor for marketing purposes if you have opted for us to contact you further.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please to or emailing us using our contact information at the bottom of this page. There may be an administration fee of £10 which we are entitles to charge by law, to cover our time to obtain such information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. Or remove any data you no longer wish for us to obtain.